General Terms and Conditions applied by Supra-Quintessence



1. Scope
These General Terms and Conditions govern the processing and shipment of all orders, placed by customers online from Supra-Quintessence.

2. Sole applicability of the Terms and Conditions
These services are governed solely these Terms and Conditions.

3. Contract execution
All offers made by Supra-Quintessence. are non-binding. A contract between the customer and Supra-Quintessence. becomes effective only after the customer has placed an order and Supra-Quintessence. has accepted it. The customer generates his order online by completing the order form provided by Supra-Quintessence. on its website. Supra-Quintessence. signifies its acceptance of the order by delivering some or all of the products specified in it.

4. Delivery
Deliveries are made from the Supra-Quintessence. warehouse.
Any delivery periods or delivery dates specified by Supra-Quintessence are not binding on it.

5. Transfer of ownership
Items ordered remain the property of Supra-Quintessence. until payment of the full price specified in the current contract has been made by the customer.

6. Payment / shipping costs
The purchase price becomes due and payable once the order is placed.
Payment may be made by credit card and/or Paypal.
Unless specified otherwise, all prices doesn’t include shipping costs. This applies to shipments worldwide.

7. Prices
Supra-Quintessence reserves the right to raise the price of its collection whenever they want without any notice.

8. Unpaid accounts
If any balances due by the customer have not been paid, any outstanding shipments will be held back until proof of payment has been received.

9. Returned items
Supra-Quintessence grants its customers the right to send back any items ordered which are not to their liking within 15 days of their delivery date. This does not apply to articles which have been used, removed from their original packaging or damaged.

10. Data protection
Personal data relating to customers are collated only to the extent permitted by law. The customer authorises the post office to advise Supra-Quintessence of his correct address if a shipment made by post could not be delivered to the address specified in an order.

11. Final provisions
Should one or more of the provisions of these Terms and Conditions cease to apply, this does not invalidate the entire contract. Any provisions which become inapplicable will be replaced with appropriate new provisions under the relevant jurisdiction.

Supra-Quintessence is operated by Double E sprl, a Belgian Company with registration number BE0895.816.774, based at B-1190 Brussels, Belgium.
This contract is governed solely by Belgian law.
The place of jurisdiction and performance relating to this contract is B-1190 Brussels, Belgium.